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Plan and Playbook Development

Business continuity, disaster recovery, and incident response plans, plus the step-by-step playbooks your team actually follows when something goes wrong.

Overview

Know what to do before the worst happens.

Ransomware, hardware failures, human error, vendor outages, and natural disasters can all stop your organization. The difference between a bad day and a crisis is whether your team already knows who does what, in what order, and who needs to be told.

Each plan answers a different question. A Business Continuity Plan keeps critical operations running while systems are down. A Disaster Recovery Plan restores IT systems and data within agreed Recovery Time and Recovery Point Objectives. An Incident Response Plan guides how you detect, contain, investigate, and recover from a security incident, and how you meet notification obligations.

Playbooks turn those plans into action: short, scenario-specific checklists for the incidents you are most likely to face. Eagle builds all of it around your systems, your vendors, and the regulations you answer to, and can help you test it as an add-on.

What is included

Plans that work together, and playbooks your team can use.

01

Business Continuity Plan

A business impact analysis, critical functions, manual workarounds, alternate sites, and the people and resources needed to keep operating.

02

Disaster Recovery Plan

Documented networks, systems, and data sets, with RTO and RPO targets, backup strategy, and step-by-step recovery procedures.

03

Incident Response Plan

Roles, severity levels, escalation paths, evidence handling, and coordination with legal counsel, insurers, and law enforcement.

04

Scenario playbooks

Step-by-step guides for ransomware, business email compromise, data breaches, lost devices, vendor compromise, and outages.

05

Notification and communication

Call trees, contact lists, and message templates, with regulatory timelines such as HIPAA’s 60-day breach notice, NYDFS’s 72-hour report, and Ohio’s 7-day report for political subdivisions.

06

Testing and maintenance (optional)

Add-on tabletop exercises, recovery tests, and annual plan reviews to prove the plans work and keep them current.

How it works

From risk analysis to a tested, maintained program.

Assess

Identify critical functions, systems, data, and vendors, and set recovery priorities with a business impact analysis.

Plan

Write the Business Continuity, Disaster Recovery, and Incident Response Plans so they reference each other and use the same roles.

Build playbooks

Create scenario playbooks and communication templates for the incidents you are most likely to face.

Test (optional)

Add tabletop exercises and recovery tests to find and fix gaps before a real incident.

Maintain

Keep plans current after major changes or real incidents, with optional annual reviews by Eagle.

Get ahead of your next assessment or audit.

Tell us about your organization and the frameworks you answer to. We will follow up to talk through where you stand and what to tackle first.

Schedule a consultation
Visit6779 Memphis Ave., Suite 7
Cleveland, OH 44144

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